Unable to update PRO licence
Posted: Sun Mar 31, 2024 8:12 am
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I have CN 3.13 PRO, in Windows 10.
On launching CN this morning, there was a yellow message under the title bar: "There is a newer CN available 3.14.05".
On clicking that note, I saw: "Your current licence key is not valid for this version"
In Help > About, I see: "3.13 PRO licence"
From my emails, I see that CN was renewed in 1 Oct 2023
I clicked Help > Licence > PRO > Renew Key
Response: "Further instructions have been sent to your email"
But no email received.
Please advise.
Thanks
.
I have CN 3.13 PRO, in Windows 10.
On launching CN this morning, there was a yellow message under the title bar: "There is a newer CN available 3.14.05".
On clicking that note, I saw: "Your current licence key is not valid for this version"
In Help > About, I see: "3.13 PRO licence"
From my emails, I see that CN was renewed in 1 Oct 2023
I clicked Help > Licence > PRO > Renew Key
Response: "Further instructions have been sent to your email"
But no email received.
Please advise.
Thanks
.